TERMS & CONDITIONS

Welcome to Ruhvani.com (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. General Information

Ruhvani.com is an online platform operated by Ruhvani, located at Shrihargobindpur, Distt. Gurdaspur, Punjab, India, 143515.
These Terms are subject to change without prior notice. We recommend you review this page periodically for any updates.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have parental consent to use our services.
You agree to provide accurate and complete information when creating an account, placing an order, or contacting us.

3. Products and Services

We strive to provide accurate descriptions of our products and services. However, we do not guarantee that product descriptions, images, or prices are error-free.
All products are subject to availability, and we reserve the right to limit quantities.

4. Pricing and Payment

All prices are listed in INR (Indian Rupees) and are subject to change without prior notice.
Payment for orders must be made in full at the time of purchase. We accept various payment methods.

5. Shipping Policy

Orders will be processed within 3-4 business days of receiving payment. Shipping times may vary depending on the location.
We aim to deliver within the stated timeline; however, we are not responsible for delays caused by shipping carriers.

6. Refund and Return Policy

If you receive a damaged product, you may request a refund within 2 days of delivery. No returns or refunds are accepted after this period.
For eligible refunds, please contact our support team with photographic evidence of the damage.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is our intellectual property or licensed to us. Unauthorized use of any material is prohibited.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
Our liability is limited to the purchase price of the products ordered.

9. User Conduct

You agree not to misuse the website or engage in unlawful activities. You are prohibited from transmitting harmful code, spamming, or violating the security of our website.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services of these third-party sites.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the jurisdiction of Punjab.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at Ruhvani.store@gmail.com or call us at +91 75268 01784.